FAQ

EOD Report

(End of the day report) is the daily report generated by the non-admin user(staffs) to view the outputs of his/her to admin or supervisor to outlook what he/she had done throughout the day. Accounting for all progress of a project or a task or for all activities accomplished and done within the day, a daily report is prepared by employees(non-admin) for submission to their supervisors(Admin). The daily report enables the Admin to have an overview of how the team’s project is progressing in terms of each team member’s individual tasks without having to talk to each one on a daily basis. It’s also an effective way of finding which tasks are completed by their staff so they can distribute tasks discerningly. It tracks the work progress of the company along with the individual staff. To write EOD report, Non-admin user need to click on the settings icon on the right top corner and select the “EOD report ” and add a report    
Category: EOD Report

Mobile Apps

By Applicant code: A student can themselves verify their profile by entering their Student Code and DOB that you have entered in their CMST profile. You can see the Student Code from any Student profile at the left side, or from the Applicant list, second column that says “Code”.
By QR Code: Click on the applicant’s profile. On the left side, you’ll see a small icon button (next to Applicant’s Name on Left Pane). Hover on it and a pop-up with QR Code will appear. Now, have the student install your app from Google Play Store and/or Apple App Store. There’s an option “Scan QR Code & Create Account”. The student will click on it and scan the QR code that’s on CMST in your computer. Usually, this can be done from the Reception computer. If the student has already created an account, clicking on “Verify Now” button will allow the student to continue the process.
By CMST user: You can also directly verify any student. For this, the student’s account needs to be created in the app by the student. You can see all the accounts created in your mobile app by visiting “Mobile App” > “App Students” menu section. After that, any student who’s not verified yet can be verified by clicking on “Transfer to Dashboard” button at the right side. If the student’s records are already in your CMST Applicants, you can “merge” (link) them, or you can create a new Applicant profile which will now connect with the app’s account.
The benefit of verification is that now the applicant can access their class details, payment details, appointments, easily see VISA processing details and do many more without having to confirm each time. The student can also easily share documents with you.
Category: Mobile Apps

The student whose profile is verified can transfer documents directly to you. Furthermore, the student may also request an appointment with you from the app. Also, the student can chat with you and maintain their own profile.

Category: Mobile Apps
Yes, all your social media profiles have been integrated to your app. Students can visit your page inbox from Messenger with a single click from the app. Similarly, they can talk to you via Viber and WhatsApp whose links are available from the app.
Category: Mobile Apps
Yes, it has been done already in the app. Your website’s home page is also loaded in Home section of app. In addition to this, the navigation menu (three bars) item “Destination” enables the user to access all abroad study destination webpages of your website.
Category: Mobile Apps
Yes, in the Home section of the app, click on “Visa” button. Alternatively, the student can click on the top navigation menu icon (three bars) and then on “Track Visa Process”.
Category: Mobile Apps
For this, you will need to download the CMST
This app is for the consultancy, to log in to CMST from their mobile device
Upon logging in, you will find the section “Student Chat” from the main navigation drawer menu [Click on the top left (three bars)]
Coming soon regarding this:
A. Student chatting directly from www.cmst.xyz
Category: Mobile Apps
The app loads the following things directly from your CMST’s “My Profile” section:
– Logo & Cover Pic
– Consultancy Details (Available from: CMST > My Profile (left pane) > Profile)
– Gallery
– Notices
Other things are integrated automatically for the convenience of the student such as Appointment, Classes, Payments, Abroad Section, courses, required documents and many more which you will find in the Home section of the app
Category: Mobile Apps

SMS & Email

Staffs might need to keep in contact with applicants for various reasons .e.g to update them about their processing status, documents, Follow-ups, etc. You can send SMS to an individual or in bulk from CMST with our SMS panel. we are re-seller from the sparrow SMS. To send the SMS through CMST to their Visitor/students ,we have the access to add credits to their a/c as per their use. 1.5 /- charge per SMS. if you want to send SMS  to existing numerous students, its very hectic and time-consuming to add one by one, you can import applicants/students in bulk by using CSV file. For further more detail on how to import students, you can visit here ”

How to Import Applicants in CMST

 

 

Category: SMS & Email

Tags

You can categorize different applicants by giving them tags. Tagging in Applicants system makes it easy for staffs to find what they’re looking for. They can find what they need in just a couple of seconds. It makes a task easier

Category: Tags

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